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Order Information

All prices are in USD$ or CAD$ currency; the currency can be switched from top header. Buyer might send the payment in either USD$ or CAD$ currency assigned from the total on the issuing invoice; Cosmo Racing reserves the right to use and modify its dedicating currency exchange rate.


The COSMO Racing Online Store accepts the following methods of payment:

- PayPal/Credit Card/debit card (Credit card/Debit card payment through PayPal payment system; accepts Visa, Mastercard, AMEX, and Discovery).

-Online Credit Card Payment (VISA and Mastercard). 

- Money Order, Cashier or certified check. 

-Personal and company checks (accepted only after the check has cleared and funds are deposited in our account).

-Interac E-Transfer (Email Payment is only available for Canadian Online Banking).

*All goods remind property of COSMO Racing Inc. until payment is made.

**Deposit is required on special orders.

 

Email Confirmation

When you place an order on the COSMO Racing Online Store, we will send you an email confirmation. The email includes your COSMO Racing Order Identification Number that has been assigned to your order. In addition, it contains the date, product, payment, and shipping information of your online order. 

It is extremely important that you provide us with a current and correct email address so that you can receive this important message. 

 

Order Cancellations

You may cancel an order that you have placed through the COSMO Racing Online Store, no questions asked. *Conditions and cancellation fee applied. Simply follow one of these instructions: 

1. Contact our Customer Service Department at 1-450-635-8254 before 3:00pm EST the next business day, or

2. Forward an email to customerservice@cosmoracing.com with "Cancel My Order" as your subject heading, before 3:00pm EST the next Business day. 

* We usually ship your order within 24 hours; the order can NOT be cancelled if it is confirmed and already shipped.

If you place an order and decide you want to cancel it within 24 hours, even if it's just a few minutes after the order is placed, you will be charged a 3% cancellation fee. NO EXCEPTIONS.

To ensure rapid service, all orders are processed once we received payment. If you wish to cancel, we strongly urge you to contact our staff within 24 hours. A 3% cancellation fee will be charged.

All cancellation orders after a 24hr period will be accessed a 5% cancellation fee. (This only applies to orders that are already processed in warehouse.)

If the items you order were a special order or are already in shipping to your address, then there will be a 20% restocking fee. NO EXCEPTIONS.

Every cancellation is done only at COSMO Racing/cosmoracing.com discretion. Some special order items can not be cancelled.